Online Check in, different dates quoted APP to Website reservation.

First apologies in advance this may have been asked before but “search” doesn’t help with this.

We are having a debate in our Itinerary group and different opinions.

So the cruise is the Anthem from Southampton U.K. Check in is this week.

Website says 25th, the RCCL App quotes 24th. I believe this is a common known issue but confusing.

I myself from past experience think it’s the 25th, ie overnight between 24/25 at Midnight BST (British summer time) the local time to Southampton embarkation. 25th is exactly 45 days pre cruise.

Others feel the APP is correct it shows 24, and so implies midnight 23-24. Others feel it’s USA time, ie Eastern USA time midnight and that’s 5am U.K.

Now it may not matter to most, but it’s the potential of getting up two nights in a row and the first being wrong. I think the APP is on US time hence it flags up 24th, which would be correct as the time difference is the 5 hours.

Just would like this question to be answered please, not anything more re Port arrival times, etc.

So I think overnight 24/25; which is exactly 45 days? It’s what I seem to recall from last year and APP is best?
 

Thank you. 

25th home port time, 24th local to your timezone. So really the same date, just different time zones.

44 minutes ago, smokeybandit said:

25th home port time, 24th local to your timezone. So really the same date, just different time zones.

Thanks for a reply, but local time zone and Home port time zone, are both exactly the same, both U.K. both BST, British summer time, but two different dates. 

My question was, which one is actually correct. 

I have found several times that when this happens, it's the later date that is correct.

I just went though this with my cruise out of Australia.  It ended up being 45 days before the cruise and the time where the ship is located.  The actual time changed on us because the ship was in New Zealand and not Australia.   Most people think it is East Coast Time because almost all of their cruises are out of Florida.  One of these days the group that programs the app will talk to the group that programs the website and they will get them to match.  They also need to use one standard time and not the ship time.  Maybe when I retire next year I can go to Florida and fix their software bugs.

37 minutes ago, Cactus527 said:

I have found several times that when this happens, it's the later date that is correct.

Thanks, yes that’s my thinking at the moment.

8 minutes ago, Traveling Mike said:

I just went though this with my cruise out of Australia.  It ended up being 45 days before the cruise and the time where the ship is located.  The actual time changed on us because the ship was in New Zealand and not Australia.   Most people think it is East Coast Time because almost all of their cruises are out of Florida.  One of these days the group that programs the app will talk to the group that programs the website and they will get them to match.  They also need to use one standard time and not the ship time.  Maybe when I retire next year I can go to Florida and fix their software bugs.

Thank you both. 

1 hour ago, AndyPandy said:

Thanks for a reply, but local time zone and Home port time zone, are both exactly the same, both U.K. both BST, British summer time, but two different dates. 

My question was, which one is actually correct. 

Clearly i didn't read your post too well, did i.

20 minutes ago, smokeybandit said:

Clearly i didn't read your post too well, did i.

It’s fine, but that’s the confusion that it’s showing two dates, but same time zones.

There is always the chance that neither date is correct.

In my experience, about 20% of the time, online check in occurs on a date that does not match the advertised dates.

46 minutes ago, TXcruzer said:

There is always the chance that neither date is correct.

In my experience, about 20% of the time, online check in occurs on a date that does not match the advertised dates.

OK that sounds random!

Using this has always been accurate as to when check in opens. Plug in your cruise dates, pick subtract 45 days, and there you have it.

https://www.timeanddate.com/date/dateadd.html

33 minutes ago, smokeybandit said:

Using this has always been accurate as to when check in opens. Plug in your cruise dates, pick subtract 45 days, and there you have it.

 

https://www.timeanddate.com/date/dateadd.html

Thank you.

With thanks to prior responses.

We are still getting different answers.

A reminder- in the U.K., and two dates for Online check in.

24th on the APP

25th on the website reservation.

Now I recall last year it opened up at midnight UK time as it sailed from the U.K. A poster on a prior cruise ( back to back) said 5am UK as it always opens on USA time?

I understand the OLCI opened up on the local port departure time? Is it all now Eastern USA?

It may seem not a lot to worry about, but now we have options.

Midnight either 24 or 25th

5 am either 24 or 25th.

All 45 day calculations show Thursday 25!

Anymore advice?

Thanks in advance. 

Check in definitely local to that ship's home port. It's not tied to any USA time.

9 minutes ago, smokeybandit said:

Check in definitely local to that ship's home port. It's not tied to any USA time.

Thank you, my thoughts, and my recall from last year. But a back to back cruiser booking Cruise1 before mine said it was 5am ( uk) that’s midnight USA. But departs Southampton. ( uk). 

This just happened for me for a cruise departing from Ravenna and I live in Canada. The app said July 2 online said July 3. It was July 2 and 5:00pm which worked out to be midnight July 3 in Ravenna. 

19 minutes ago, AndyPandy said:

Thank you, my thoughts, and my recall from last year. But a back to back cruiser booking Cruise1 before mine said it was 5am ( uk) that’s midnight USA. But departs Southampton. ( uk). 

I think this person got things backwards. The person probably checked in at 5pm local USA time for a UK cruise.

57 minutes ago, Kelseylovestocruise said:

This just happened for me for a cruise departing from Ravenna and I live in Canada. The app said July 2 online said July 3. It was July 2 and 5:00pm which worked out to be midnight July 3 in Ravenna. 

Thank you, would be nice for “ one date and time” clearly stated on App and Website 

43 minutes ago, smokeybandit said:

I think this person got things backwards. The person probably checked in at 5pm local USA time for a UK cruise.

Possible 

Just going to round this off with the conclusion if anyone in the future has the same question and uses search.

check in was midnight- U.K. time as the ship departs Southampton U.K. It was at 45 days.

APP for us in the U.K. showed the incorrect date, ie 24th not 25th. As APP shows USA time, so check in opened there 5pm ( Eastern) which was 24th, and equals U.K. Midnight.

Check in popped up a few minutes after midnight.